Create interactive voice campaigns that allow customers to respond through keypad inputs during an automated call. IVR menus can guide users through different options, capture their responses and help businesses manage enquiries, surveys, registrations and customer interactions efficiently.
Interactive IVR campaigns let people reply with keypad inputs during the call, for example to request a callback, confirm an appointment or choose an option. Responses are recorded for your team.
| Format | Voice call with keypad-based menu |
|---|---|
| Options | Press-to-respond actions and call routing |
| Data | Responses captured per number |
| Integration | Export or CRM sharing where required |
| Reporting | Responses by option and call summary |
Tell us your goal, audience and message.
We prepare the campaign and complete required approvals.
Messages, calls or tours go live as scheduled.
You receive delivery and response reports.
Frequently asked questions about Interactive IVR Campaigns (IVR Dialler).
They can press keys to choose options, such as requesting a callback.
Yes, routing to an agent can be configured.
In a report or an agreed export.