Feedback & Survey Calls IVR Dialler · IVR Survey Call
About Feedback & Survey Calls
Collect structured customer feedback using automated IVR-based voice surveys. Customers can listen to questions and submit responses through their phone keypad, helping businesses gather opinions, measure customer satisfaction and understand customer experiences across different services or campaigns.
Collect customer feedback through short voice surveys. Customers listen to questions and answer using their keypad, giving you structured data without manual calling.
Execution Details
Service Details
| Format | Voice survey with keypad responses |
|---|---|
| Questions | Short set of rated or choice questions |
| Data | Responses captured per number |
| Analysis | Counts and percentages per question |
| Reporting | Survey summary and raw response export |
What We Need From You
- Survey questions and answer options
- Contact list or audience
- Preferred dates and time
- How results should be shared
How It Works
Share Requirement
Tell us your goal, audience and message.
Setup & Approvals
We prepare the campaign and complete required approvals.
Launch
Messages, calls or tours go live as scheduled.
Report
You receive delivery and response reports.
Feedback & Survey Calls FAQs
Frequently asked questions about Feedback & Survey Calls (IVR Dialler).
A few short questions work best; we advise on the right number.
Yes, an export can be shared.
Yes, it is commonly used to measure satisfaction.
